User Journey

Here we provide the actual mapping of chat bot responses that were required to complete a conversation flow.This shows us how often certain nodes are invoked, and wherein the chat flow they most commonly appear. This mainly helps users to improve the chatbot at a conversation level. Filtering options:

  • Date range:

    • Last 7 Days (default)

    • Last 4 weeks

    • Last 3 Months

  • Platform:

    • All the connected platforms to that project (default all)